Facilities Services Assistant

Facilities Services Assistant

The Brattle Group, a privately held, global economics consulting firm, is looking for a Facilities Services Assistant to join our Chicago, IL office. Facilities Services Assistant (FSA) is responsible for the daily general Chicago office maintenance including but not limited to: serving as initial contact for Chicago employees with facilities-related issues; coordinating repair and maintenance with vendors and building management; coordinating furniture and supply orders; operating mailroom and copy center. This person also provides general office support and collaborates on special projects as needed. The Facilities Services Assistant will pride themselves on providing high-quality customer service as well as consistently showing accuracy, neatness, thoroughness, and adherence to the Firm's standards.

The FSA must have an understanding of facility operations and systems, the ability to organize and prioritize multiple tasks, and have demonstrated customer service skills with a wide range of clients, contractors, and colleagues.

Some of the day-to-day responsibilities of this role include:

• Monitor maintenance needs and action requests
• Liaise with building management on all facilities-related issues
• Communicate general office notifications
• Coordinate on-site needs with building management
• Coordinate all service providers and service calls
• Participate in the vendor selection and vetting process
• Verify vendor invoices for approval
• Schedule repairs and services
• Request, track, and administer building-issued ID access cards
• Assist the BSSM with Emergency Response and evacuation planning
• Support real estate efforts including space remodels
• Serve as first point of contact for visitors and employees
• Order catering for office events
• Provide basic IT support
• Ensure overall readiness and cleanliness of general office space
• Brew and replenish fresh coffee throughout the day
• Participate in new hire orientation
• Perform copying, binding, faxing, scanning, and materials distribution
• Distribute mail and packages
• Set up meetings
• Support marketing initiatives

The Candidate

• High School Diploma required; Two (2) years facilities/office experience in an office setting preferred
• Basic knowledge of Outlook, Excel, and Word required
• Excellent customer service skills and attitude is required
• Ability to multitask and work in a fast paced office environment
• Must be able to exercise appropriate judgment as necessary
• Requires the ability to concentrate and pay close attention to detail
• Ability to adapt easily to change expected
• Requires the lifting of boxes and moving of furniture up to 40lbs
• Perform duties of a confidential nature
• After hours/weekend work may be required, possible travel

Bratle offers a competitive benefits package, base salary, and bonus program for eligible roles based on individual and firm performance. The anticipated base gross salary range for this position in Chicago, IL is $55,000 - $65,000 annually. Actual salary will depend on a variety of factors, including experience and training.

The Brattle Group answers complex economic, finance, and regulatory questions for corporations, law firms, and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts, which include leading international academics and industry specialists. Brattle has over 450 talented professionals across four continents.