Travel Sales Agent - Portage, MI

Travel Sales Agent

Join the team committed to driving your career forward. Ready to turn your sales skills into a career you love? Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations— no prior travel experience needed.

We're looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

What We Offer: Competitive base pay + uncapped commission + performance bonuses

• Average annual earnings of $50,000 - $87,000
• Unlimited commissions on travel sales
• Guaranteed commission payouts
• Additional commissions on membership and credit card sales
• Special performance incentives from ACG and partners
• Quarterly new hire on-pace bonus
• Non-exempt (eligible for overtime)
• Offers a structured career path paired with an uncapped commission model—growth and earnings are performance driven

Competitive benefits packages

• Medical, dental and vision benefits
• 401k match
• Paid parental leave and adoption assistance
• Paid time off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
• AAA membership
• Discounts, perks, and rewards and much more

Exclusive travel perks

• Industry leading exclusive preferred partner discounted rates and member benefits to help close the sale
• AAA members travel more than average consumers
• Free leads
• Prioritizing leads with the highest likelihood to travel
• In-office travel events and walk-in traffic drive sales daily
• Direct to consumer marketing for travel agents
• Inside support structure to reduce administrative work
• Air desk and inside sales agents
• Interactive group system providing seamless booking process
• Travel partner training certifications provided (free)
• Travel benefits for completing online training programs (can result in free or reduced travel)
• Familiarization tours and cruises offered through developmental programs (100% free)
• International airlines travel agent network card (IATAN)
• Benefits include hotel and car rental discounts and deeply discounted rates by cruise and tour partners
• Complimentary membership with American Society of Travel Advisors (ASTA)
• Established brand that has been around for over 100 years. Our members know and trust us!
• Awarded 'USA Today Top workplaces' 4 years in a row
• Career advancement opportunities

What You'll Do as a Field Travel Agent

• Generate new sales, retain existing members, and grow ACG's overall book of business through our multiple product offerings
• Drive new business with competitive products and help retain The Auto Club Groups 14+ million members
• Establishes and grows mutually beneficial relationships with AAA members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat travel bookings
• Achieves assigned travel, membership, and credit card sales goals
• Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services
• Prepares complex and/or large scale domestic and international travel packages
• Completes reservations and advises clients regarding documentation requirements
• Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)
• Receives and champions customer concerns through to resolution
• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

What It's Like to Work for The Auto Club Group

• Serve our members by making their satisfaction our highest priority
• Do what's right by sustaining an open, honest, and ethical work environment
• Lead in everything we do by offering best-in-class products, benefits, and services
• ACG values our employees by seeking the best talent, rewarding high performance, and holding ourselves accountable

We Are Looking For Candidates Who

Required Qualifications:

• Education: High school diploma or equivalent
• Work Experience: 1-year business to consumer sales

Successful candidates will possess:

• Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads
• Advanced consultative selling techniques utilizing thorough product knowledge
• Strong phone sales and prospecting skills
• Excellent verbal and written communication skills combined with strong customer focus
• Ambition, motivation, and drive
• Excellent listening skills and ability to understand customer needs
• Ability to proactively grow a personal book of business and repeat clients

Work Environment

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.