General Service Technician

Join The Team Committed To Driving Your Career Forward

It's a great time to join AAA The Auto Club Group!

Job Type: Full time

Exempt/Non Exempt: Hourly

Job Description

Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:

At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care.

Now you know about us, but who are you? You are likely someone who is mechanically inclined, enjoys working on automobiles and providing excellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.

We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike. This is What Makes Us . . . Us. Come join our team!

A day-in-the-life of a General Service Technician:

General Service Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a Manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to oil changes, tire replacement, and general vehicle maintenance.

In this role, General Service Techs will also have the opportunity to:

Drive vehicles into service bays, prepare them for and complete digital vehicle inspection

Test drive vehicles and prepare vehicle for delivery to customer, after necessary repairs and maintenance are complete

Keep the shop clean and organized to ensure a positive member/customer experience

Learn from Technician A, B and C colleagues to further advance your career

How We Reward Our Employees

You know compensation goes way beyond take-home pay. AAA offers best in class benefits including, but not limited to following:

Pay rates starting at $27,000 annual (rate based on experience + annual bonus eligibility)

In addition to base hourly pay, General Service Technicians are eligible for:

Annual Incentive Opportunity

Certification Bonus Opportunity

Excellent medical, dental, vision and prescription

Free AAA membership

Free uniforms and shoes

Up to 3 weeks of vacation in your first year

11 paid holidays

We offer profit sharing, and 401k with matching contributions.

Automatic 4% 401K employer contribution

Additional 401K match of 50% up to 6% contribution

(6% personal contribution @ 50% match = 3% company contribution + 4% automatic company contribution = 7% of your annual income)

We are committed to work-life balance

Closed Sundays

Shorter workdays than competitors (we close at 6pm)

Monday – Friday, hours are 7:30am-6pm

Saturday, hours are 8am to 4pm

Closed major holidays

We Are Looking For Candidates Who

Required Qualifications:

Have a High School diploma, GED or Technical school certification

Possess valid driver's license

Have mechanical aptitude

Are knowledgeable about automotive and/or truck systems, tools and technical resources and are able to independently perform a variety of basic repairs and maintenance of automobile and truck vehicles

Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area

Are able to consistently provide exceptional customer service and improve customer service scores

Preferred Qualifications:

G1-Auto Maintenance & Light Repair

State inspection certificate, where applicable

AC 609 Certification

Work Environment

May experience loud noises and odors intermittently in the shop environment.

This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)

Must have own tools appropriate for their skill level for use in the center.

Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.

Must be able to maintain working on your feet in a concrete facility for the entire work shift.