Workplace Service Administrator (m/w/d)

Workplace Service Administrator

Thales is a worldwide leading provider of cutting-edge technologies for defense, aerospace, cyber security, and digital identity.

Your mission as Workplace Service Administrator:

• Ensuring the smooth operation and support of collaboration and workplace infrastructure
• Developing the deployed solutions, including UCC and collaboration tools (Jabber, MS Teams, TIXEO), real-time visual collaboration (iObeya), video conferencing technology, and Android mobile devices
• Independently planning and introducing innovative solutions based on business requirements, new introductions, and group guidelines
• Performing release and patch management for the services you are responsible for
• Actively participating in the planning and implementation of projects in the workplace area

We look forward to:

• Successfully completed studies in computer science or a comparable qualification or work experience; certificates or evidence are desirable
• In-depth knowledge of operating Windows-based workplace infrastructures and good product knowledge in the environment of voice/UCC solutions (e.g., Microsoft Teams, video conferencing, Cisco Jabber)
• Practical experience in managing services, projects, and hardware rollouts; additional knowledge in Microsoft 365, cloud services, enterprise networks, Windows Server, and Linux (Red Hat) is advantageous
• Experience with agile working methods and ITSM processes (SCRUM, DevOps, ITIL)
• Very good German and good English skills in speech and writing
• Analytical skills, quick comprehension, independent working style, and a high service orientation

Thales invests more than 4 billion euros annually in research and development in key technologies such as artificial intelligence, cyber security, quantum, and cloud technologies.

In 2024, the group generated revenue of 20.6 billion euros.

For more than 83,000 employees in 68 countries, we open up groundbreaking perspectives, realize individual career paths, and enable creative freedom. This is achieved through courage, diversity, and the firm will to shape the challenging demands of our time more securely and inclusively. With our sustainable, value-oriented personnel management, we actively advocate for diversity.