Customer Service Specialist – Order Management & Invoicing

Customer Service Specialist

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

At Thales Argentina, we are seeking a Customer Service Specialist to play a key role in coordinating purchase orders, order entry, and invoicing processes. In this role, you will work closely with Sales, Finance, and Project Management teams to ensure efficiency, accuracy, and seamless support for our customers and internal stakeholders.

Responsibilities

• Be the key link between Sales, Project Managers, Finance, and our customers during order treatment process.
• Validate and process purchase orders, ensuring everything runs smoothly.
• Manage order entry and invoicing with precision and timeliness to allow project execution, revenue recognition and billing.
• Coordinate kick-off meetings for new projects and track deliveries.
• Support reporting, credit management, and billing follow-ups.
• Keep processes clean, updated, and on track for success.

Qualifications & Experience

• Bachelor’s degree in business, related fields or final year student near graduation.
• At least 1 year of experience working in customer service roles with focus on logistics, processes or invoicing.
• Fluent in Spanish and English (B1-B2).

Position Requirements

• Argentinian citizenship or work permit.
• Hybrid role, office based in Buenos Aires.
• Availability to travel occasionally.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!