Cloud Operations Engineer II

Cloud Operations Engineer

Location: Noida Berger Tower, India

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India's growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets.

As a Cloud Operations Engineer for the Cloud Center of Excellence team located in Singapore, you will be carrying out pro-active operations activities across a global organization to ensure internal customers receive world class support on AWS Thales public cloud infrastructure.

A week in the life of a Cloud Operations Engineer:

• Supporting the company-defined AWS cloud strategy.
• Enjoying solving problems, working with customers, and have technical backgrounds from a variety of different fields
• Collaborating and working very closely with Site Reliability Engineering and Security teams.
• Providing general guidance on questions from internal customers to troubleshooting and reproducing complex performance issues
• Understanding of infrastructure monitoring, logging, alerting release and configuration management
• Actively participating in change and incident management processes and coordinating several stakeholders.
• Ensuring day to day world class support to internal engineering and services teams.
• Making sure about continuous Thales AWS cloud improvements.

Knowledge, Skills and Experience:

• To succeed at this job, you must have a strong customer focus and prior experience as a Cloud Operations Engineer or DevOps Engineer.
• You must have past experiences on Linux/Windows based OS, experience in monitoring/logging like DataDog.
• We would like someone to join our team who will have a strong customer focus and who is comfortable in an ambiguous, ever changing environment. Have experience with incident and change management process.
• We are looking for someone with excellent network analysis fundamentals, robust troubleshooting skills with large scale customer support systems and processes

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!