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Store Manager (45hr) - @home Livingspace - Design Quater

Lead store operations to maximize sales and customer satisfaction
Gauteng, South Africa
Senior
yesterday
TFG

TFG

A diversified South African retail group with various brands offering clothing, jewelry, accessories, sporting and outdoor goods, and homeware.

Job Title

Responsibilities:

Driving turnover to ensure achievement of targets

Controlling expenses

Managing stock losses to ensure shrinkage is in line with the Company standard

People management, including recruitment, development of staff, employee relations, performance management

Executing in-store merchandising strategy and standards

Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications:

A Matric certificate.

Minimum 5 years retail experience with a minimum of 3 years store leadership experience.

Skills:

An excellent leader and business manager

High flexibility and ability to adapt to different customers and situations.

A high sense of urgency with demonstrated ability to work independently.

An outstanding leadership, interpersonal and communication skills.

Ability to work a flexible schedule to meet the needs of the business.

Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Figure and admin orientated

Management Experience

Organised and thorough

Profit and turnover driven

Able to manage risk within the store

Strategic Sales Planning

Managing the Sales Process

Customer Value Management

Competencies and Behaviours for success:

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Effectively building formal and informal relationship networks inside and outside the organization.

Building strong customer relationships and delivering customer-centric solutions.

Making good and timely decisions that keep the organization moving forward.

Anticipating and adopting innovations in business-building digital and technology applications.

Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Good verbal/written communication skills and good organizational skills

Strong organizational and planning skills

The ability to multi-task in a fast-paced environment

The ability to work independently

The ability to take initiative

A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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Store Manager (45hr) - @home Livingspace - Design Quater
Gauteng, South Africa
Human Resources
About TFG
A diversified South African retail group with various brands offering clothing, jewelry, accessories, sporting and outdoor goods, and homeware.