Floor Supervisor (40hr) - G - star Raw - Cavendish - Cape Town

Store Manager

Responsibilities:

• Support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generate high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through the store KPI's (e.g. turnover, rewards, new accounts, visuals. etc).

Qualification:

• A Matric certificate.

Skills:

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business-building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal/written communication skills and good organizational skills.
• Strong organizational and planning skills.
• The ability to multi-task in a fast-paced environment.
• The ability to work independently.
• The ability to take initiative.
• A high level of attention to detail.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Required Skills

• Customer Service Delivery
• In-Depth Questioning
• Managing the Sales Process
• Navigates Customer Challenges
• Planning & Organising
• Verbal Communication

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that inspire our customers to live their best lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.

We're the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Team

G-Star RAW offers authentic denim wear and is renowned for its fusion of high-level craftsmanship with street-level edge. With a hardcore denim philosophy, G-Star pushes the boundaries of what denim is capable of, and never settles for anything less than the best.

Job Info

• Job Identification 12062
• Job Category Stores
• Locations G-Star Raw CAVENDISH CAPE TOWN (On-site)