Fixed Term Cellular Specialist (40hr) - Totalsports - Festival Mall

Job Title

Responsibilities:

• Be in touch with the latest mobile/ technology
• Manage assets
• Deliver and maintain a great customer brand experience
• Grow cellular sales turnover
• Drive high operational standards
• Implement visual display principles
• Ensure effective administration management (process)

Qualifications:

• A Grade 12 qualification
• Retail cellular experience (essential)

Skills:

• Knowledge of a variety of mobile products
• Ability to work flexible hours in the ever-changing retail environment
• A customer-centric attitude and approach
• A passion for excellent Customer services and sales environment
• Be computer literate
• Have a preference to with work admin
• The ability to communicate and persuade effectively at all levels
• Ability to show initiative and be resourceful
• Ability to source and implement effective solutions in a fast-paced environment
• Customer Service Delivery
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Competencies and behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business-building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal/written communication skills and good organizational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.