Administration Controller (45hr) - The Fix - Game City - Gaborone (botswana)

Job Title

Responsibilities:

• Assisting the Store manager with stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures, which mitigate stock losses and shrinkage
• Ensure compliance of all administration, systems and reporting procedures
• Extracting store report to analyse store turnover and stock performance
• Understand and present information to Store manager
• Organise and maintain in store filing systems
• Monitor and controller cash or transactional activities to ensure process is followed
• Uphold in store safety and security procedures
• Process customer transactions via active retail system (POS)
• Identifying customer needs through professional engagement and communication
• Establish customer loyalty, by promoting cash reward programs
• Take initiative to improve customer experience and satisfaction
• Adhere to visual merchandising principles and follow housekeeping procedures
• Continuously take on opportunities to develop your own selling skills and product knowledge
• Work within a team to meet sales target and implement store objectives
• Remain in sync with the latest fashion trends

Qualifications:

• A Grade 12 qualification
• A minimum of 3 years retail or admin experience

Skills:

• Have an interest in fashion
• Good administration ability
• A passion for excellent customer services and sales environment
• Be computer literate
• Have a preference to work admin
• Be able to work under pressure
• Be available to work shifts
• Able communicate in a professional manner
• The ability to plan and organise
• An independent operator

Behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Effectively building formal and informal relationship networks inside and outside the organization
• Building strong customer relationships and delivering customer-centric solutions
• Making good and timely decisions that keep the organization moving forward
• Anticipating and adopting innovations in business-building digital and technology applications
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
• Good verbal/written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.