Sr. Desktop Engineer

Desktop Engineer

We are seeking a Desktop Engineer to manage, secure, and optimize our end-user computing environment. This role will own the full lifecycle of endpoint management—from provisioning through Microsoft Intune and Autopilot to supporting day-to-day hardware, software, and user issues across the bank. The ideal candidate is a hands-on technologist with a strong service orientation and deep expertise in Microsoft 365, Intune, and modern endpoint administration.

Endpoint Deployment & Management

Configure and manage Windows 11 devices via Microsoft Intune and Autopilot. Maintain compliant device baselines aligned with Zero Trust and FFIEC/NIST security standards. Package and deploy applications, drivers, and updates across the environment. Manage asset inventory and lifecycle for laptops, desktops, peripherals, and displays.

User & Hardware Support

Provide support for end users across the bank's offices, branches, and remote workforce. Troubleshoot issues with laptops, printers, network connectivity, and Microsoft 365 applications. Support and maintain conference room AV systems and display technology. Collaborate with vendors for warranty, repairs, and hardware replacements.

Configuration & Security

Ensure device compliance through Intune policies, conditional access, and MFA enforcement. Participate in hardening and imaging efforts to maintain a secure and compliant workstation base image. Work closely with IT Security to align endpoint management with Zero Trust Network Architecture (ZTNA).

Process & Automation

Document and refine endpoint management procedures. Contribute to onboarding/offboarding workflows and IT operations efficiency improvements.

Skills

Desktop Top Skills Details Desktop Additional Skills & Qualifications:

• 3–5+ years of experience in desktop engineering, IT support, or systems administration.
• Deep hands-on experience with: Microsoft Intune / Endpoint Manager, Windows Autopilot provisioning, Microsoft 365 Administration (Exchange, Teams, OneDrive, etc.), Active Directory / Azure AD device and user management.
• Strong troubleshooting skills for hardware, drivers, and OS-level issues.
• Excellent communication and customer service mindset.

Preferred Certifications

Microsoft Certified: Modern Desktop Administrator Associate, CompTIA Security+ or equivalent, ITIL Foundation (optional but valued).

Experience Level

Expert Level

Job Type & Location

This is a Contract to Hire position based out of Plano, TX.

Pay and Benefits

The pay range for this position is $40.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Plano, TX.

Application Deadline

This position is anticipated to close on Nov 25, 2025.

About TEKsystems

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500 across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.