Service Support Specialist

Service Support Specialist Job In Fort Worth Tx

Adecco is currently assisting a local client recruiting for a Service Support Specialist in Fort Worth, TX. This is a temp-to-hire opportunity, with a starting pay rate of $16.00/hour, plus overtime. The Service Support Specialist supports government and municipal clients by ensuring timely and accurate processing of payments. Success requires strong attention to detail, effective communication, and a commitment to high-quality service in a fast-paced, customer-focused environment. For instant consideration, apply now!

Perks:

• Pay starting at $16.00 per hour, plus overtime.
• Weekly paycheck.
• Work Schedules (Choose One):
• 3 Positions: Monday – Friday, 8:30 AM – 5:00 PM
• 2 Positions: Monday – Friday, 8:00 AM – 4:30 PM
• Competitive benefit options, including medical, dental, vision, and 401(k).
• Bonus incentives offered for referrals.
• Access to Adecco's Aspire Academy with thousands of free upskilling courses.

Responsibilities:

• Handle inbound customer calls from start to resolution, including payment processing, inquiries, complaints, and information requests.
• Provide courteous and professional service to internal and external customers, aiming for high satisfaction.
• Follow security protocols and confidentiality standards when handling sensitive financial data.
• Accurately document all transactions in accordance with company and regulatory requirements.

Requirements:

• Basic Qualifications:
• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to type and speak simultaneously while navigating systems during live calls.
• Comfortable using computers, including email and web browsers.
• Familiarity with Microsoft Office and Outlook.
• Preferred Qualifications:
• Bilingual (English/Spanish) preferred.
• Previous experience in customer service or data entry.
• Dependable, punctual, and committed to maintaining high integrity and confidentiality.

Pay Details: $16.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply.