Provider Services Specialist (corpus Christi)

Provider Services Specialist

Job Location: 700 - Coastal Bend - Corpus Christi, TX

Position Type: Full-Time

Education Level: Associates Deg. or Equivalent Experience

Travel Percentage: Minimal Local Travel (up to 10%)

Job Category: Purchasing and Contracts

Description

Develop close working relationships with child care providers. Conduct on-site technical assistance and training visits. Promotes and supports new and existing Texas Rising Star providers through the distribution of child development resources. Tracks inclusion plans for providers caring for children with disabilities. Monitor child care providers to ensure compliance with contractual regulations and provides technical assistance as needed.

Essential Functions:

• Prepares and maintains updated paperwork for all records within the time frames specified by the Texas Workforce Commission and Board area directives and policies and procedures.
• Updates The Workforce Information System of Texas.
• Conducts monitoring of providers to ensure compliance with contractual regulations, and provides technical assistance as needed.
• Conducts follow up visits on service improvement agreements.
• Follows unit procedures and guidelines and participates in meetings and other events to increase understanding of the ETWDB system.
• Works closely with Supervisor in tracking inclusion plans for providers caring for children with disabilities.
• Works to resolve any problems related to provider contract and works well with management staff, account representatives and intake eligibility specialists to resolve any provider complaints or issues.
• Insures all provider files contain all the required documents pertaining to the service agreements, tax forms, deposit forms, state licenses.
• Collaborates with other CCS staff to enhance program operations.
• Identifies and documents process improvement opportunities.

Qualifications

Associates degree or equivalent from two-year college or technical school or equivalent combination of education and experience.

Work Experience: At least one (1) year work related experience, BakerRipley is an equal opportunity employer/program. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any status protected by federal, state, or local laws. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws. Auxiliary aids and services are available upon request for persons with disabilities.