Professional Services Consultant - Data Security

Professional Services Consultant

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

The Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products. This includes Data Security Posture Management (DSPM) Insider Threat Management (ITM) On-Premise and SaaS, Email DLP, Endpoint DLP, Cloud Application Security Broker (CASB), SaaS Isolation & Adaptive Access Control (AAC), and Proofpoint Isolation. This individual will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has the demonstrated ability to ensure successful service delivery and customer success to support deployment of Data Security products. Proofpoint's Consultants are service delivery experts who manage and align client business priorities with data protection strategies. As subject matter experts on a wide spectrum of information security models, best practices, and operational strategies, our Consultants reduce clients' security risk by mapping technology to organizational processes and resources. This role is challenged with delivering innovative ideas and solutions that derive measurable results. The Consultant must be confident in working with technical resources, analysts, project sponsors, and executive levels to provide excellent service delivery and communication which includes product deliverables, conducting conference calls/meetings, consulting process reviews/workshops, and briefings. The position requires the ability to work with non-technical managers to develop technical and business requirements for their company's custom data security program.

Your Day-to-Day

• Thoroughly scope engagements through assessing the client's operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies.
• Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people.
• Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.
• Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high.
• Present updates to management identifying risks, challenges, and proposed solutions.

What You Bring To The Team

• Working understanding of IT consulting or related fields.
• Basic familiarity with Data Loss Prevention, Endpoint Security, or Cloud Security concepts is preferred.
• Basic understanding of cloud applications.
• Exposure to Microsoft or Symantec DLP solutions is desirable.
• Preferred experience in customer-facing role.
• Clear and effective communication skills, both written and verbal.
• Demonstrated organizational abilities with a keen eye for detail.
• Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually.
• Proven ability to manage multiple tasks simultaneously and follow through to completion.

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: competitive compensation, comprehensive benefits, career success on your terms, flexible work environment, annual wellness and community outreach days, always on recognition for your contributions, global collaboration and networking opportunities.

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.

Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

• SF Bay Area, New York City Metro Area: Base Pay Range: 108,080.00 - 169,840.00 USD
• California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 90,580.00 - 142,340.00 USD
• All other cities and states excluding those listed above: Base Pay Range: 81,130.00 - 127,490.00 USD

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words—they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.