Operations Training Specialist

Job Summary

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Responsible for the delivery of training courses, job aids, and reference manuals to meet the developmental objectives of targeted audiences. Expected to deliver training and troubleshooting for systems and processes in areas of fabrication, rebar operations, shipping, and transportation management.

Major Tasks, Responsibilities and Key Accountabilities

+ Delivers operational training materials and facilitates all individual and group training sessions. + Researches training curriculum to support current training platforms designed to support program goals and objectives. + Conducts pre and post-training session analysis to determine the overall effectiveness of the session. + Tracks, assess, evaluates, and measures the effectiveness of all training delivered. + Monitors team feedback to ensure incorporation of feedback into training programs to maximize ROI.

Nature and Scope

+ Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. + Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. + May provide general guidance/direction to or train junior-level support or professional personnel.

Work Environment

+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. + Typically requires overnight travel up to 75% of the time.

Education and Experience

+ Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

+ Major airport access + Willing to travel up to 75% of the time + Minimal weekend travel required + MS365 knowledge (Excel, Outlook, Word, Power Point) + Multiple project tracking and reporting + Previous experience with adult learning + Learning and Development document creation involvement + Distribution Operational knowledge including rentals, fabrication, warehouse, sales, transportation, safety, and purchasing. + Strong presentation skills to facilitate training to groups and/or individuals + Oracle system experience + Advanced customer service skills

Functional Area

Field Operations

Work Type

Remote

Recruiter

Haynes, Steven

Req ID

WCJR-029371

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.