Office Services Associate

Office Services Associate

We are looking for a dedicated Office Services Associate to join our team on a contract basis in Dallas, Texas. This role focuses on delivering essential back-office support, including reprographics, mail services, hospitality, and reception duties, while ensuring high-quality service in both physical and digital environments. The ideal candidate will thrive in a fast-paced setting and possess excellent customer service skills to maintain strong client relationships.

Responsibilities:

• Manage reprographics and mail services tasks, ensuring timely and accurate completion of work.
• Follow established procedures for job intake, prioritization, and execution to meet client deadlines.
• Troubleshoot basic equipment issues and perform routine maintenance, including loading paper and toner supplies.
• Maintain detailed logs of completed tasks and ensure job tickets are properly documented.
• Conduct quality assurance checks on your own work and the work of others to uphold service standards.
• Communicate effectively with supervisors and clients to address and resolve deadline or job-related concerns.
• Adhere to company and client site policies while using equipment and supplies in a cost-effective manner.
• Lift and transport items weighing up to 50 pounds as required.
• Collaborate with team members and contribute to a positive and productive work environment.
• Provide support for hospitality, reception, and other service lines as needed.

Requirements:

• High school diploma or equivalent.
• Minimum of one year of experience in office services, preferably in a legal, banking, or corporate setting.
• Strong customer service skills to build and maintain positive client relationships.
• Excellent attention to detail and organizational abilities.
• Ability to work independently and make decisions aligned with business needs and policies.
• Experience handling sensitive and confidential information.
• Proficiency in problem-solving and knowing when to escalate issues to supervisors.
• Ability to adapt to a fast-paced work environment and collaborate effectively with diverse teams.