NOC Engineer

Network Operations Center (NOC) Support Technician

This shift is Sunday-Tuesday (10am-10pm) and every other Wednesday. There is no flexibility, so you must be able to work this shift. Our client is looking for a Network Operations Center (NOC) support technician for their Midstream OT support team (OTRC). Previous experience within a NOC, and Cisco Routing and Switching experience are required. Experience with Network Monitoring tools like Solar Winds and ITSM/ticketing systems like ServiceNow are also requirements. Staff must possess excellent communication skills as they will work directly with non-technical business clients and field/system/network engineers that work in oil and gas facilities/field offices. Experience with system administration is a plus. The staff must be proactive, self-starting, and able to work with minimum supervision. The OT NOC Administrator serves as the first line of defense for Operational Technology (OT) systems, providing real-time monitoring, incident response, and basic troubleshooting. This role ensures system availability and performance while escalating complex issues to Tier 2 or engineering teams. Candidate will understand how to use ticketing systems, understand information displayed in red light/green light dashboards, and follow documented troubleshooting processes. Typical tasks include verifying power to network devices, engaging carriers for circuit support, verifying service is fully restored and escalating to higher tiers as needed. A general understanding of network topologies is required. Key Responsibilities:

Monitoring & Incident Response

• Continuously monitor OT systems (SCADA, PLCs, HMIs, and related infrastructure) using established tools
• Respond promptly to alarms, alerts, and incidents within defined SLAs
• Perform initial troubleshooting to resolve common technical issues and minimize downtime

System/Network & Application Support

• Provide basic support for OT servers/network and applications, including patching and performance checks
• Assist with routine maintenance tasks to ensure system health

Documentation & Reporting

• Maintain accurate records of incidents, actions taken, and resolutions
• Update operational documentation and procedures as needed
• Generate routine reports on OT system performance and availability

Escalation & Collaboration

• Escalate unresolved or complex issues to Tier 2 or engineering teams following established protocols
• Collaborate with cross-functional teams to implement changes and enhancements

Top Skills

Ccna, Noc, Network Monitoring, Network Operations Center, Network Operations, Operational Technology, Ot, Routing and Switching, Routers and Switches

Additional Skills & Qualifications

Qualifications: Associate's degree or equivalent experience in a technical field (e.g., Computer Science, Electrical Engineering). Experience in a Network Operations Center (NOC) or similar environment, preferably with OT systems. Proficiency with monitoring and alerting tools. Strong understanding of networking (TCP/IP, VLANs, routing, switching). Familiarity with Windows Server administration is a plus. Effective communication and teamwork skills. Willingness to work rotational shifts (nights, weekends, holidays). Industry certifications (CompTIA Network+, CCNA, ISA/IEC 62443) are a plus.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of San Antonio, TX.

Pay and Benefits

The pay range for this position is $35.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Antonio, TX.

Application Deadline

This position is anticipated to close on Nov 26, 2025.

About TEKsystems

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.