Night Operations Department Supervisor

Job Title

Key responsibilities include team leadership, assigning team members to activities to meet customer demands, participating in interviews, providing feedback and coaching, and fostering an environment of associate growth and development. Operational excellence involves empowering the team to follow proper processes, achieving operational efficiencies, and maintaining safety and security. Continuous operational improvement focuses on reducing unproductive time and waste, analyzing operational activities, and implementing solutions. The front-end department supervisor oversees front-end operational activities, drives excellent customer service, and ensures appropriate headcount allocation. The back-end and night operations department supervisor oversees back-end operational activities, ensures efficient product disbursement, and manages overnight shift responsibilities. The manager-on-duty provides full leadership over the store, ensuring engagement, customer service, and operational efficiency.

Required Qualifications

High school diploma or GED, 5 years of experience in a retail environment, experience providing direction or supervision to teams, experience supporting or participating in training and mentoring, experience working cross-functionally, experience using Microsoft Office Suite, ability to obtain sales related licensure or registration as required by law.

Preferred Qualifications

Experience supporting front-end or back-end operations in a retail environment, experience in customer service role, experience in a leadership role with direct report responsibility, experience working in the home improvement retail sector, experience working in a fast paced, dynamic retail environment, experience in key carrying role with manager-on-duty responsibilities, experience using store computer systems.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.