Member Services Representative - Loan Processing

Member Services Representative - Loan Processing

As a Member Services Representative - Loan Processing, you will be responsible for creating new mortgage loans and processing applications for the purchase or refinance of real estate. You will have the opportunity to work with one of the largest Credit Union lenders in North Texas, ensuring accurate and efficient loan processing.

Responsibilities:

• Prepare pre-closing Loan Quality Initiative requirements, perform credit analysis, and ensure quality control of loan information.
• Provide accurate closing and funding of mortgage loans across all 50 states and the Virgin Islands using the Prime Alliance LFC system.
• Serve as a backup for initial member contact through incoming phone calls and taking applications via the Prime Alliance loan origination system.
• Represent the Mortgage Department in various Credit Union events, seminars, and special projects as directed by the management staff.
• Meet deadlines and assist with production goals.
• Ensure the security and confidentiality of all account and related information, complying with all applicable laws and regulations, including the Bank Secrecy Act.
• Perform other duties as assigned.

Essential Skills:

• Experience in loan processing, data entry, and consumer lending.
• Understanding of mortgage or auto loan processing, with a preference for experience in personal loans.
• Strong background in data processing, loan servicing, and banking.
• Proficiency in Microsoft Office Suite, including Word, Excel, Access, and PowerPoint.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Additional Skills & Qualifications:

• High school diploma or GED required.
• Previous experience in banking or Credit Union environments is preferred.
• Knowledge of FNMA, NCUA, and AAFCU Mortgage Lending Guidelines is advantageous.
• Experience in residential mortgage closing and funding is preferred.
• Working knowledge of PC software, including Desktop Underwriting, Prime Alliance, and Episys is a plus.
• Bilingual abilities in Spanish are beneficial.

Work Environment:

The position is onsite at AACU, with working hours from Monday to Friday, 8:00am to 5:00pm. The work environment is dynamic and diverse, requiring the ability to adapt quickly and work well under deadlines and high-volume pressure.

Job Type & Location:

This is a Contract position based out of Fort Worth, TX.

Pay and Benefits:

The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Fort Worth, TX.

Application Deadline:

This position is anticipated to close on Dec 25, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.