Field Service Diesel Technician

Field Service Technician

Diagnoses and completes less complex repairs to engines at the customer's site. Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools. Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensures adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues/incidents to site management and to their supervisor.

Competencies: Communicates effectively, Customer focus, Develops talent, Manages complexity, Self-development, Health and Safety Fundamentals, Diagnostics Application, Electronic Service Tool Application, Engine Systems Interactions, Product Repair and Maintenance, Service Documentation, Technical Escalation, Values differences.

Education, Licenses, Certifications: Apprentice Trained Engine Technician (Preferred) Vocational diploma from relevant technical institution Locally valid driving permit This position may require licensing for compliance with export controls or sanctions regulations.

Experience: Basic level field service work experience Intermediate level knowledge of and/or experience with engine products Customer service experience.

Qualifications: DOT - A current valid license is required for this role - This role requires a 5 year motor vehicle report, free from major violations - This role requires applicant to pass a Department of Transportation (DOT) physical - 3 years driving experience - This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use -Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age.

Job: Service Organization: Cummins Inc. Role Category: Hybrid Job Type: Technician Min Salary: $26 Max Salary: $39 Application End Date: 23-FEB-2026 ReqID: 2422051 Relocation Package: Yes At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.