Director, Workplace Education & Support

Director, Education And Support

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab's Workplace Branch organization is at the heart of our firm's commitment to helping Workplace (SPS, RPS, DBS) participants own their financial futures. In this exciting role, you'll lead a pillar of the Workplace Branch dedicated to supporting plan participants of Schwab's Workplace offerings. This Director, Education and Support position is responsible for leading the Workplace Education & Support organization and will report to the Managing Director. Workplace Education & Support is comprised of Workplace Education (education delivery to internal and external plan participants) and Workplace Support (comprised of centralized Client Relationship Specialists and Employee Services). This position will also be expected to provide actionable feedback to leadership on trends and opportunities to help shape the future of Schwab's Workplace Branch model. If you are a self-starter, are comfortable leading in a fast-paced and changing environment and share our passion for serving clients & participants - this role is for you.

The Ideal Candidate Will Possess The Following Skills:

• A client-centric focus that keeps participants and Education/Client Support professionals in the forefront of decisions and connects plans and actions to our purpose.
• Demonstrated experience building relationships, leading through change, and working with cross-functional teams.
• Ability to shape service strategies supporting both Workplace participants and internal Schwab employees.
• Strong presentation skills, including building and presenting a compelling vision focused on the ability to influence both senior executives and sales leaders.
• Ability to gain respect and support of senior leadership, partners and peers and lead a team of individuals in delivering against our strategy.

What You Have

Preferred: Master's degree in business, Learning & Development, or related field and/or professional certification A solid understanding of corporate sponsor and consultant relationships. Proven experience managing through change Ability to learn quickly and thrive in a complex, dynamic environment. Outstanding "soft" skills - including ability to work well with a diverse range of partners and proactive, can-do attitude. Flexibility to travel

Required: A valid and active Series 7, 66 (63/65), and 9/10 license is required Bachelor's degree is required 10+ years relevant financial services experience is required 8+ years in a direct people leading management role is required

What's In It For You

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.