Deposit Operations Analyst

Job Posting

Employees in this position will be responsible for completing assigned job duties daily and aid as needed within ACH/DEBIT CARDS and IEP. Employees are expected to take the initiative to ensure customer service is a priority while completing the required functions.

Essential Functions of Job:

• Reconciliation of Internal Accounts/Cashiers Checks, Expense Checks, CDs/IRAs.
• Assist with Escheatment as requested.
• Complete adjustment and dispute requests received.
• Process Interest on Lawyer Trust Account Interest monthly.
• Process positive pay items daily.
• Monitor deposit operations email requests for timely responses and resolutions.
• ICS/Cedars Settlement Assistant.
• Daily/Monthly balancing of accounts (GL, DDA, IEP, ETC.)
• Process debit card disputes which include Reg E Review.
• Maintain debit card spreadsheet.
• Process/monitor Reg E reports regarding chargebacks.
• Unposted GL balancing.
• Process garnishments/levies/freezes received.
• Monitor FED/TIB accounts for balancing issues and other various GL accounts.
• Complete research and verification of deposit requests.

Additional Duties and Responsibilities:

• Responsible for learning all job duties in IEP/ ACH/Debit Cards.
• Use resources available to troubleshoot issues as they arise.
• Assist with updating source documents to update as needed for changes to processes.
• Assist with training employees as needed.
• Perform other duties as assigned by supervisor.

Required Skills:

• Must be proficient with 10-key (by touch); alpha/numeric data entry; spreadsheets, word processing, basic typing and excellent PC skills.
• Ability to read, analyze and understand general business- and company-related articles and professional journals; ability to speak effectively before groups of customers and/or employees. Must possess excellent interpersonal and customer service skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts such as fractions, ratios and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists; ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions; ability to deal with problems involving several known variables in situation of a routine nature.
• Ability to work effectively while multi-tasking in a high volume environment.
• Ability to learn new products and services and apply that knowledge.

Physical Requirements and Working Conditions:

• While performing the essential functions of this job, this position is regularly required to sit or stand or talk; use of hands; use of arms to reach; may occasionally lift, move, push or pull up to 10 pounds.
• This position requires extensive use of the computer, requiring specific vision requirements including close vision, distance vision, peripheral vision, and the ability to adjust focus.
• This is an indoor position and the noise level in the work area is usually moderate.
• This position may involve periodic stressful conditions.
• Occasional adjustments to the work schedule may be needed to include overtime and evenings/weekends.
• This position may occasionally move from one work location to another location/branch.

Required Education and Experience:

• High school degree or GED equivalent; Knowledge of a specialized field (however required), such as basic accounting, computer, etc.; other specialized training, such as trade school or correspondence school, equal to two (2) years of college, plus three (3) years related experience and/or training; or equivalent combination of education and hands-on experience.

Reporting Relationship:

• This position reports directly to the Vice President/ Deposit Operations. The VP reports directly to the Executive Vice President of Operations, who reports directly to the President/CEO of American National Bank and Trust.

Disclaimer:

This job description is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization.