Delivery Architect - Servicenow Platform Architect

ServiceNow Platform Architect

Capgemini is seeking a ServiceNow Platform Architect with extensive consultative and hands-on experience, including a proven track record of successful deployments. The ideal candidate will demonstrate their in-depth technical knowledge of the ServiceNow platform by working hand-in-hand with our customers, and platform developers in ensuring that the right solution is implanted that meets best in class technical and practical standards. As a Platform Architect you will be a technical consultant working to develop, design and own technical solutions on the ServiceNow platform. You will provide best practice platform guidance for our clients, as well as work closely with key members of the Capgemini project team to ensure a timely and technically sound implementation or enhancement of the ServiceNow platform.

Key Qualifications:

• Minimum of three years of hands-on experience as a ServiceNow Platform Architect
• Demonstrated level of expertise with JavaScript and ServiceNow JavaScript API's
• Ability to create custom business rules and client scripts, including UI policies/scripts, ACLs, and Data Policies
• Extensive Architect and/or Developer level experience with at least two primary ServiceNow applications, including:
• ITSM
• SPM
• CSM
• ITOM
• HR
• GRC
• ITAM
• Employee Center Portal
• Integration Hub (including integration development utilizing REST, SOAP, etc.)
• Create overall technical architecture for ServiceNow implementations that aligns with customer business requirements
• Contribute and actively participate in Scrum calls
• Build on current platform knowledge by learning new modules and broadening skillset
• Provide technical best practices, architecture and code review
• Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
• Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks
• Maintain current certifications, keep up to date on all Delta releases

Additional Qualifications:

• Minimum 5 years IT related experience
• CSA Certification required
• ServiceNow Implementation Specialist certification is a plus
• External Client consulting experience highly preferred
• Excellent written, verbal and presentation communication skills.
• Experience leading and directing multiple projects simultaneously.
• Proven leadership ability

Life at Capgemini:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Disclaimer: Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.