Commercial Operations Analyst

Commercial Operations Analyst

The Commercial Operations Analyst will report to the Commercial Senior Director of Specialty Products and play a vital and highly visible role in supporting ongoing improvements in our day-to-day operations of rapidly growing business unit. In this role, you will ensure that the Sage HCM go-to-market teams are enabled with the right commercial models, reporting, analytics, data, systems, and tools to be effective in their roles and decision-making.

Key Responsibilities:

• Support the Sage HCM BU/vertical GTM teams in all aspects of reporting and analytics.
• Build and analyze reports around sales metrics (lead conversion, opportunity forecasting, bookings).
• Develop and apply analytics for GTM Leadership on sales results and program efficiency to provide business insights, forecasts, and derive meaningful insights that drive the business forward.
• Monitor sales performance efficiency, identify risks and opportunities, and drive recommendations for improvements and increases.
• Participate as a critical contributor to go-to-market projects. Identify root causes and execute related projects to improve team performance around key customer lifecycle and conversion metrics. Be a champion of change management.
• Support fiscal year planning, target and OKR setting, and ad-hoc analytics.
• Synthesize data from multiple sources to address complex business questions.
• Ensure that the weekly, monthly, and quarterly operating cadence is running effectively throughout the GTM teams.
• Train internal business partners on tools available and the data they need to run successful and insightful reports.
• Support Global Revenue Operations and FP&A as needed.

Experience/Skills Required:

• 3+ years of work experience in Operations, B2B Sales, Strategy, or similar fields. SaaS experience preferred.
• Advanced skills in Microsoft Excel/PowerPoint, Salesforce.com, HubSpot, CRMs, and Business Intelligence (Power BI preferred).
• Ability to build models that forecast any business motion.
• Proficient with SQL, capable of joining any data sources together.
• Builds and nurtures trusted relationships, appreciating the value of helping our internal customers achieve positive outcomes.
• Adept at gleaning insights and enjoys reporting data through metrics and indicators that are accurate, timely, and easy to understand.
• Ability to present data, analytics, and other complex ideas clearly to quickly show how the business is performing, where attention is required, and potential solutions to address issues obtained via data-driven insights.
• Strong desire for learning new platforms, development, analytic and presentation tools; modeling, analytic, and quantitative techniques.

Plenty of perks:

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings

Function: Sales

Country: United States

Office Location: Atlanta; Lawrenceville; Austin

Work Place type: Hybrid