Call Center Service Representative

We have an outstanding contract position for a Call Center Service Representative to join a leading company located in Houston, TX. Work location 100% Onsite Hourly Pay Rate: $15.00

Job Responsibilities

Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
Perform returned materials process, including initiation, receipt, expediting, and closing RMAs.
Use of the Data Works system for sales orders, shipments, field service contacts, RMAs, warranty, and report generation.
Receive product orders and process for shipment.
Provide international customer service at times, and in such events, work a flexible schedule.
Perform other related duties as assigned, including special projects.
Build quality into all aspects of their work by maintaining compliance with all quality requirements.

Basic Hiring Criteria

High School or equivalent Must have at least 1 year of Call Center experience experience. Must be able to type 35 WPM Must be able to work onsite Must be reliable and punctual Must have flexible availability Military connected talent encouraged to apply. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

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Call Center Service Representative

Texas Staffing

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