Audiovisual Service Technician (dallas TX) - Remote Eligible

AV Service Technician

One Diversified is looking for an AV Service Technician to service their existing customers. We are looking for an experienced AV service technician or a 5+ year AV installation technician that wants to get into service. Technicians must be able to troubleshoot Crestron and Biamp OR QSC. Experience with AMX, Dante, and/or Extron is a plus. CTS and/or other AV certifications is a huge plus! Candidates must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers.

Ability to troubleshoot and resolve complex technical issues related to the following types of equipment and/or systems:

• Custom control systems: Crestron DM and NVX / AMX
• Complex audio video systems found in executive board rooms and conference centers
• Video teleconferencing equipment and systems
• Audio Visual over IP (AVoIP) networks for the use of audio-visual data over LAN, WAN, and internet
• Audio DSP based systems to include amplifiers, speakers and microphones
• Projection display devices and systems
• Video wall equipment and systems
• Digital signage equipment and systems
• To a lesser degree: RF Systems (analog and digital)

Other Responsibilities:

• Ability to conduct preventative maintenance testing
• Site surveys related to service agreement quotes
• Ability to write concise service reports and or system site surveys
• Excellent verbal and written skills

Experience:

• 2 years minimum of AV service experience OR 5 years minimum of AV installation experience

Other:

• Must maintain a valid driver's license with clean driving record
• Must be able to stand, kneel and/or crouch for long periods of time
• Must be able to climb ladders and scaffolding
• Must be able to lift more than 50 pounds
• Must be able to work in high places, as well as small, cramped places
• Must be able to work in hot humid places, as well as cold places

Top Skills: AV, Audiovisual, Cat6, Audio, Service, VTC, Video Conferencing, Installation, Troubleshooting, Crestron, Biamp, QSC, AMX, Dante, Extron

Additional Skills & Qualifications:

• Customer facing skills
• Clean driving record - candidates will drive their own vehicle and get mileage
• Dependable

Experience Level: Expert Level

Job Type & Location: This is a contract position based out of Dallas, TX.

Pay and Benefits: The pay range for this position is $45.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully remote position.

Application Deadline: This position is anticipated to close on Jan 1, 2026.