Area Service Manager - Rental Services

Area Service Manager

At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. Thrive at work and at home:

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

Family building benefits include fertility coverage and adoption/surrogacy assistance.

401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

Paid time off, including in support of volunteer and parental leave needs.

Educational and training opportunities through company programs along with tuition assistance and student debt support.

Where is the work: Dallas-Fort Worth Metroplex area. Standard Schedule – 5 days on site.

Job Summary

Trane in the Dallas-Fort Worth, TX area is hiring for an Area Service Manager to join our Trane Rental Service team. In this role, you will be responsible for providing the leadership for all day-to-day operations, facility maintenance and compliance requirements, and participating in strategic and improvement projects. Processes within this role include direct management of administrative personnel and technicians, training, and compliance certification of the team to ensure safe operations, coordinating with various departments internal and external to Trane Rentals, and identification of issues and proposing solutions to remove barriers blocking the safe, quality, or productive performance of the facility and its personnel.

Responsibilities

• Oversee a team of 5-8 hourly personnel as they work to receive, repair, test, and ship Rental Equipment. Ensure all standard processes are followed in the repair and documentation functions of each function.
• Effectively attract, coach, counsel, train and develop all employees at your location. Develop employee skill levels, including customer service, process, and technical skills to the highest degree possible while ensuring all safety and quality requirements are met.
• Drive continuous improvement through company performance management utilization of developed KPIs. Participate in company-wide improvement initiatives.
• Work with your administrative personnel to ensure understanding of inbound and outbound shipments and be able to meet customer demand by providing high-quality units at the right time, as needed.
• Maintain your physical facility and property, utilizing contracted services in coordination with the procurement process and multiple internal teams.
• Ensure environmental, health and safety compliance within the Rental Service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.
• Audit and coach behaviors as needed. Ensure compliance with all safety, quality and productivity requirements and adherence to company values and principles.
• Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.
• Travel to other locations or Trane Rentals Headquarters may be required. Travel outside your local area is at or below 10%.

Qualifications

• Bachelor’s degree a four-year college or university preferred, or equivalent combination of education and experience.
• Minimum of three (3) years’ experience in managing teams of people, processes, and budgets.
• Knowledge of Lean or similar improvement methodologies preferred.
• Knowledge of HVAC equipment and systems preferred.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Compensation: Base Pay Range: $96,000 to $137,600 annually. Total compensation for this role will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.

Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.