Deposit Operations Specialist

Deposit Operations Specialist

Assists the Deposit Operations department with customer service, research, and processing of customer accounts, with additional check processing responsibilities.

Responsibilities:

• Responsible for the reconciliation, research, and clearing of reconciling items for internal accounts.
• Performs customer research and makes corrections to transaction accounts.
• Processes various types of exception checks reviews and deposits within required internal and governmental time frames.
• Processes chargeback items, check reviews, domestic & foreign check collections, dormant account reviews, escheatments, officer action/ NSF decisioning, offsite research, stop pay reviews rejects and without entry claims.
• Monitor and reconcile general ledgers.
• General knowledge of banking rules and regulations and banking policies and procedures.
• Effectively participate in a review of Check Processing's procedures, focus on active engagement, and constructive feedback.
• Assist with the overdraft email notifications & charge off process.
• Process daily returns items check items within regulatory time frames.
• Responsible for working on the daily positive pay scrubbing process as well as payee math and MICR testing.
• Assist with various department related projects as needed.

Qualifications:

• Good knowledge of banking operations.
• Effective communication (both verbal and written) skills.
• Ability to establish positive working relationships.
• Proficiency in the use of PC software tools for reports, audits, and analysis as well as Microsoft Office including Word and Excel.
• Strong attention to detail and excellent customer service skills.
• Excellent organizational, decision making and problem-solving skills.
• Positive attitude, maintaining a pleasant demeanor at all times.
• Keyboarding skills of 40 to 50 wpm.
• Detail orientated and ability to multi-task.
• Must be able to sit for extended periods of time.

Texas Capital is an Equal Opportunity Employer.