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SSN Sales Administration Specialist

Manage order processing and customer inquiries to ensure timely delivery and satisfaction
Shanghai
Junior
yesterday
Tetra Pak

Tetra Pak

A global leader in food processing and packaging solutions, known for its aseptic carton packages for beverages and liquid foods.

SSN Sales Administration Specialist

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary: Drive Order Management and Design handling operational performance within an assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities.

What You Will Do:

  • Process internal & external customers' parts sales orders, and quotations
  • Handle some local purchase orders
  • Create invoices, credit notes, and related documents
  • Ensure accurate and timely response to inquiries & requests from customers
  • Follow up orders & deliveries from end to end, which involves co-ordination with relevant functions (planning & logistics) for better lead time and solutions
  • Implement and follow up global processes and operating procedures
  • Handle customer claims
  • Generate regular monitoring reports
  • Contribute & commit to continuous improvements

We Believe You Have:

  • College/University degree
  • Min. 3 years working experience in sales co-ordination, order follow-up and related customer order/PO management process.
  • Multi-lingual skills - good English language skills in both written and spoken
  • SAP knowledge is preferred and good Microsoft office skills
  • Good communication skills and service minded
  • Hard working, pay attention to details and willing to take responsibility
  • A good team player and willing to work under pressure

We Offer You:

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page.

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SSN Sales Administration Specialist
Shanghai
Sales
About Tetra Pak
A global leader in food processing and packaging solutions, known for its aseptic carton packages for beverages and liquid foods.