Services Sales Manager

Services Sales Manager

We are looking for a services sales manager to drive Top & Bottom-line Growth, building strong customer relationship as E2E System Solution provider & delivering financial and commercial excellence.

Deliver financial targets of Services business, for allocated customers

Analyse leads in the CRM allocated to you, qualify them, score, nurture and prepare to conversion and evaluate leads to be handed over to other sales units

Lead Generation / Opportunity Identification both Outside-In (customer discussions, marketing campaigns, tenders etc) & Inside-Out (market growth initiatives- BD plans/ new geographies/ new segments, contract renewals/ capacity expansion/ installed base management etc)

Review CRM opportunity dashboard - prioritise & mature based on value, time, stage and Go/Get rate

Conduct regular check-ins and business reviews with customers

Promote offering portfolio (incl. cross- and up-selling) remotely using all available technology

Identify customers opportunities using data (Installed base, sales, PLMS reports, etc.) to virtually engage with customer and address their challenges

Understand customer needs and pain points to generate new business and offer profitable value offerings by using complete services portfolio

Understand & comply with Tetra Pak's Commercial practices framework (including Pricing, Contract terms & Authorization matrix), regulatory framework & general code of conduct. Manage proper & timely documentation of Customer Files and CRM

3-5 years experience in Sales / Account Management. 3 years of experience in corporate environment.

Customer facing experience

Good stakeholders management

Very good understanding and usage of technology and IT tool

Deep understanding of sales methodologies, CRM systems, digital sales tools and remote sales channels as well as market trends;

Experience in remote selling

Good level of English and French and Arabic

A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

A culture that pioneers a spirit of innovation where our industry experts drive visible results

An equal opportunity employment experience that values diversity and inclusion

Market competitive compensation and benefits with flexible working arrangements