Quality Control Manager - Facility Investment Services

Quality Control Manager

Are you looking for a challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Quality Control Manager, U.S. Army Corps of Engineer (USACE) 81st Readiness Division, Facility Investment Services – Region F: North Carolina and South Carolina), to ensure all contract performance objectives and standards are met under the Facility Investment Services (Region F) contract. This individual has full authority and responsibility for implementing and maintaining the Quality Management System (QMS), conducting inspections, documenting results, and preparing the monthly Quality Inspection and Surveillance Report. The QCM works independently from the Project Manager and SSHO to verify compliance with all Performance Work Statement (PWS) and regulatory requirements.

This is a full-time, on-site position at Charlotte, NC (serving Army Reserve sites across North and South Carolina). The position must maintain availability by phone within one hour during and after government working hours. An alternative location can be agreed upon with the candidate.

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

The Quality Control Manager (QCM) will implement, manage, and enforce the Quality Management System (QMS) to ensure all work meets contract requirements. They will plan, conduct, and document inspections, identify deficiencies, and ensure corrective actions are taken. The QCM will submit monthly Quality Inspection and Surveillance Reports, maintain complete quality records, and verify compliance with the Performance Work Statement (PWS), applicable regulations, and contract standards. Working independently from the Project Manager and SSHO, the QCM ensures that all services, materials, and workmanship meet specified quality and performance objectives throughout the Region F Facility Investment Services contract.

What does a typical day look like for a Quality Control Manager?

• Implement and manage the Quality Management System (QMS) to ensure all work meets contract performance objectives and standards outlined in the Performance Work Statement (PWS).
• Develop and submit the Quality Management (QM) Plan within 15 calendar days after award, detailing procedures for inspections, documentation, and corrective actions.
• Conduct and document inspections and surveillances of all contracted work to verify compliance with PWS, applicable codes, and FAR 52.246-4 requirements.
• Maintain a complete inspection and surveillance file including schedules, results, and records of corrective and preventive actions for Government review.
• Submit the Contractor Quality Inspection and Surveillance Report monthly with the invoice, summarizing inspections, findings, and corrective actions taken.
• Ensure performance objectives and standards are consistently achieved across all Firm-Fixed-Price and Task-Order (IDIQ) work activities.
• Identify, track, and correct deficiencies through assessment-driven corrective and preventive actions documented in quality control records.
• Coordinate quality inspections and reporting activities with the Contracting Officer (KO) and Contracting Officer's Representative (COR).
• Verify that preventive maintenance, service calls, and task order work conform to the contract's technical and quality requirements.
• Provide quality oversight and documentation for safety, environmental, and operational compliance in coordination with the Project Manager and SSHO.
• Ensure all inspection and quality documentation is accurate, current, and available to the Government during regular working hours.
• Support Government Quality Assurance Representatives (QARs) during audits, inspections, and reviews by providing requested quality records and findings.
• Maintain independence from the Project Manager and SSHO while coordinating efforts to ensure quality, safety, and performance standards are met.
• Transfer all inspection, surveillance, and quality documentation files to the COR within five calendar days after contract completion or termination.

You might be the professional we're looking for if you have:

• Must demonstrate sufficient technical knowledge, training, and competency to develop, implement, and maintain a Quality Management System (QMS) and to evaluate compliance with the Performance Work Statement (PWS) and Federal Acquisition Regulation (FAR 52.246-4).
• Minimum of three (3) years of satisfactory and relevant experience as a Quality Control Manager or role of comparable level of responsibility on projects of similar size (20+ sites), scope, and complexity.
• Demonstrated experience managing or administering quality control programs for facility operations, maintenance, or construction contracts.
• Experience conducting inspections, surveillances, and documenting corrective and preventive actions to ensure performance standards are achieved.
• Ability to function independently from PM and SSHO while ensuring integration of quality with safety and operations.
• The QCM must be eligible for base access through a completed background investigation and, if required, obtain a Common Access Card; no classified clearance is required.
• Must be authorized to work in the United States.

We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.