Customer Production Support Engineer

Customer Production Support Engineer

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Teradyne is seeking a highly skilled and motivated Field Service Engineer to be based in our Israel office. This role is primarily dedicated to supporting systems located at the Teradyne facility, while also providing additional support during peak demand periods at customer sites. The successful candidate will be responsible for maintaining and reconfiguring test systems and probers, supporting device program development, overseeing facility equipment, and coordinating with external vendors.

Key Responsibilities

• Maintain and reconfigure Teradyne office-based systems and probers in alignment with device program development requirements.
• Supervise facility equipment and coordinate vendor support for maintenance and repairs.
• Provide technical assistance to customers and field teams, both on-site and remotely (via phone or email).
• Install and upgrade test systems, including hardware options and software updates.
• Diagnose and repair system issues at both Teradyne facilities and customer locations.
• Be available for frequent travel, including international assignments

All About You

• Minimum of five (5) years of experience in servicing Automated Test Equipment (ATE) and Prober systems.
• Engineer / Practical Engineer: Mechatronics, Electronics, Computer Science, or a related field is preferred; equivalent technical education and experience will also be considered.
• Demonstrated initiative and accountability in a dynamic and evolving work environment.
• Strong analytical and structured problem-solving skills.
• Self-motivated with a commitment to continuous technical learning and development.
• Proficiency in English, both written and spoken.
• Possession of a valid driver's license is required.