Technology Consulting - Managed Services - Salesforce & Digital Applications - Senior Manager

Technology Consulting – Managed Services – Salesforce & Digital Applications – Senior Manager

As a Senior Manager in EY's Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce, cloud technologies, and enterprise digital strategy.

Key Responsibilities

• Client Delivery & Engagement Leadership
• Solution Architecture & Innovation
• Team Leadership & Development
• Managed Services Operations
• Business Development & Practice Growth

Qualifications

To qualify for the role, you must have:

• Bachelor's degree in Computer Science, Information Systems, Business, or related field.
• 10–12 years of experience in Salesforce and digital application delivery.
• Proven track record of leading large-scale Salesforce implementations and integrations.
• Experience in managed services or long-term service delivery models.
• Strong understanding of Salesforce architecture, data models, APIs, and security.

Preferred:

• Master's degree or MBA.
• Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer).
• Experience with Agile delivery methodologies and DevOps practices.
• Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform).

Skills & Attributes

Strategic thinking and problem-solving abilities. Strong communication and stakeholder management skills. Ability to manage multiple priorities and drive results in a fast-paced environment. Passion for digital innovation and customer-centric design.

What We Offer You

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

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