Surgical Services Specialist

Join Our Team as a Surgical Services Specialist

Do you want to join an organization that invests in you? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. HCA Healthcare offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more. Free counseling services and resources for emotional, physical, and financial wellbeing are also available. Plus, a 401(k) plan with a 100% match on 3% to 9% of pay, employee stock purchase plan, family support through fertility and family building benefits, referral services, consumer discounts, education assistance, colleague recognition program, and time away from work program. Employee Health Assistance Fund offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Surgical Services Specialist like you to be a part of our team.

Job Summary and Qualifications

The PI Surgical Services Specialist supports the strategic and analytical agenda for Performance Improvement (PI) Surgical Services to drive improvement of the overall clinical quality, growth, healthcare value and efficiency, service, and satisfaction. The Specialist plays a key support role in implementing best practices, optimizing resources, and driving measurable improvements in surgical services.

Responsibilities include: supporting performance improvement initiatives to improve efficiency, effectiveness, and cost; driving initiatives for improvement and/or growth across volume/financial measures, market development, program development, physician development, clinical outcomes, patient satisfaction, and other areas; supporting measurable improvement across service lines by meeting volume, staffing, and financial target through development and implementation of operational dashboards of key clinical, operational, and financial indicators; supporting the design, development, implementation, and presentation of the Monthly Operating Review (MOR), Mid-Year Review, Business Plan and all other dedicated, relevant Surgical presentations; supporting the integration of the Surgery structural and execution model across markets; developing and implementing policies, procedures, and practices in compliance with all legal/regulatory standards; responsible for Surgical operational assessments in collaboration with performance improvement and introducing approved standards and guidelines; contributing to the development and implementation of policies and procedures to support Surgical services and the patient experience; serving as a resource for Surgical Services; collaborating with Care Assure, ITS&S, CSG, S&I, PSF, HT/SC, HRI and aligning on departmental priorities; leading service line strategic planning and business development; identifying stakeholder engagement strategies, new service offerings, technology advances, and other opportunities to drive differentiation and support the growth agenda; collaborating and developing national and practice level physicians to enhance existing services and engagement; evaluating financial performance, identifying trends, and evaluating variances in relation to established budget; and leveraging historical data and insights to inform decision making for cost effective clinical resource management, reduction of variable costs, and enhancement of clinical effectiveness.

Requirements include a Bachelor's degree in a relevant field, relative work experience may substitute for other degrees, 2-4 years of experience in a healthcare-related field, and experience within healthcare operations, based in Nashville, Tennessee, supporting a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership, and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Surgical Services Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.