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Staff Machine Learning Engineer - Core Automation

Develop and deploy large language models to automate customer support workflows
Nashville, Tennessee, United States
Senior
$218,025 – 256,500 USD / year
15 hours agoBe an early applicant
Tennessee Staffing

Tennessee Staffing

A government-affiliated entity providing staffing solutions and employment services within the state of Tennessee.

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Join Coinbase's Core Automation Team

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

The Core Automation Team is a highly driven and innovative group dedicated to developing AI infrastructure and automation solutions that enhance productivity, foster innovation, and create meaningful customer impact across Coinbase. Our mission is to streamline operations for customer support and compliance teams while delivering exceptional customer experiences. As a Machine Learning Engineer on our team, you will play a key role in this transformation, utilizing state-of-the-art AI models, frameworks, and tools, along with diverse and extensive data sources, including blockchain data. Your work will focus on breaking down barriers to cryptocurrency adoption and shaping the future of AI-powered customer interactions.

Job Duties

  • Explore and apply advanced machine learning techniques, including large language models (LLMs) and deep learning, to solve complex challenges across the organization.
  • Collaborate with management and stakeholders to define strategic roadmaps and translate them into actionable quarterly plans.
  • Drive project execution by managing priorities, deadlines, and deliverables, leveraging your technical expertise.
  • Develop high-quality, well-tested Python code to address critical product and business needs.
  • Design scalable, secure systems using state-of-the-art AI/ML technologies and industry best practices.
  • Mentor team members on design principles, coding standards, and the adoption of AI productivity tools.
  • Troubleshoot and resolve complex technical issues to improve system reliability, scalability, and operational efficiency.
  • Ensure the security, scalability, and architectural integrity of feature designs through thorough reviews across teams.

Job Requirements

  • 8+ years of experience in machine learning and software engineering.
  • Proven expertise in designing, building, scaling, and maintaining production services, with a strong focus on data processing/machine learning/analytics.
  • Hands-on experience with at least one ML model type, such as LLMs, GNNs, Deep Learning, Logistic Regression, or Gradient Boosting Trees.
  • Proficiency in one or more areas, including data mining, information retrieval, advanced statistics, natural language processing, or computer vision.
  • Ability to write high-quality, well-tested code that effectively addresses customer needs.
  • Experience mentoring and developing junior engineers by implementing processes and setting a high standard for excellence.
  • Passion for building an open financial system that connects the world.
  • Exceptional written and verbal communication skills, with a commitment to open and transparent cultural practices.

Pay Range: $218,025—$256,500 USD

Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.

For US applicants, you may view the Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.

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Staff Machine Learning Engineer - Core Automation
Nashville, Tennessee, United States
$218,025 – 256,500 USD / year
Engineering
About Tennessee Staffing
A government-affiliated entity providing staffing solutions and employment services within the state of Tennessee.