Service Education Delivery Specialist

Service Education Delivery Specialist

As part of our Hospital Patient Monitoring (HPM) Education Delivery team, you will provide a great training and education experience to our students, so they are qualified to perform their service-related activities with the appropriate knowledge, skills, and confidence. Your students will include our Field Service Engineers, hospital staff, and biomedical engineers that support our HPM systems in the hospital setting.

Your role:

• Delivering training courses to our HPM worldwide employee and customer audience on our campus, at off campus locations, in the field, and other campuses in North America and other parts of the world.
• Your focus is technical training on Patient Monitoring solutions and related services, and topics (such as networking). Your role can include training for other audiences (e.g. clinical, project managers, implementation teams.)
• Developing training materials in cooperation with Instructional Designers and other team members (e.g., student lab assignments, e-learning, webinars, virtual classrooms, instructor lead training) using the most effective and engaging technologies to ensure learning and knowledge transfer to our students.

You're the right fit if:

• You've acquired 2+ years of experience in previous technical training/formal training experience and networking experience preferred.
• Your skills include hospital network knowledge, troubleshooting skills and the following: IP subnetting, VLAN, Layer 2 and Layer 3 Switching, Firewall, Wi-Fi Basics (CCNA certification is preferred and will be required to attain the certification within 4 months of starting if not already completed.) Proficiency with Microsoft Word processing, Microsoft PowerPoint presentation software and graphics creation programs such as Visio.
• You have a bachelor's degree in electronics, informatics, computer science, biomedical engineering or a similar field, technical school or equivalent experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You're able to travel 60-80% of the time and this may include international travel.

How we work together:

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details:

The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $83,363 to $133,380. The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $87,750 to $140,400. The pay range for this position in AK, DE, MD, NY, RI, or WA is $92,138 to $147,420. The pay range for this position in CA, CT, DC, MA, or NJ is $98,280 to $157,248. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information:

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state, and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce.