Sales Manager - oem & Service Parts

Sales Manager-OEM & Service Parts

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A.O. Smith is headquartered in Milwaukee, WI. APCom a division of A O Smith North America Water Heating (NAWH), is a leading manufacturer of component parts for residential and commercial water heaters. A O Smith Corporation employees 14,000 worldwide with operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

The Sales Manager OEM & Service Parts APCOM will work collaboratively with the internal sales teams, representative agencies, key account managers, and external customers to optimize sales, conduct pricing and competitive analysis, and go-to-market initiatives that drive revenue and market share. This position is based in the Franklin, Tennessee office. This position will have at least one direct report based in Franklin.

Responsibilities

• Develop and implement short-long term strategic growth plans for OEM and service part sales
• Drive revenue growth through effective engagement with independent manufacturer representatives and distribution partners
• Cultivate and manage OEM relationships to support account development, forecasting, and long-term planning
• Collaborate with internal NAWH sales teams and key accounts to identify new business opportunities within wholesale and retail channels
• Lead the development and execution of service parts marketing strategies in coordination with NAWH marketing team
• Support product analysis, merchandising initiatives, and competitive benchmarking to maximize market competitiveness
• Manage OEM customer service
• Guide and collaborate with external sales representatives and internal stakeholders on strategic service sales plans
• Contribute to cross-functional improvement projects and process optimization initiatives as assigned
• Conduct ongoing competitive intelligence efforts to inform strategic planning

Qualifications

• Bachelor's degree in Business, Marketing, or a related discipline
• Minimum of 3 years of relevant experience in sales, business development, or account management—preferably in an industrial, plumbing, or manufacturing sectors
• Proven experience implementing sales strategies and growing business within OEM and/or service parts markets
• Strong negotiation and communication skills with a high level of professionalism
• Demonstrated proficiency in managing sales processes, from lead generation through to closing and account retention
• Highly organized, detail-oriented, and capable of managing multiple priorities with precision
• Ability to quickly understand and retain technical product specifications
• Comfortable presenting to customers, channel partners, and cross-functional internal teams at all levels
• Proficient in Microsoft Office Suite; SAP experience is a plus

We offer competitive compensation packages and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs, and tuition assistance.

ADA Statement & EEO Statement: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market: Nashville