Program Support Assistant (OA)

Mid-South CMOP Program Assistant

This position serves as the Program Assistant for the Mid-South CMOP supporting the Office of the Director for Administrative Programs to include Human Resources, Education, Compliance, Quality and Fiscal and other Mid-South CMOP Leadership, for the delivery of mail-out prescriptions to the Veteran patients served by the Mid-South CMOP. Responsibilities duties may include, but are not limited to:

• Serves as the primary timekeeper responsible for accurate and timely time and attendance data entry for processing all employee timecards within established deadlines.
• Responsible for the in-processing and out-processing of employees of VA and contract staff.
• Serves as PIV Sponsor or Registrar for employee badge issuance and assist the PCI manager with PIV program compliance.
• Assists in maintaining front-end security by following appropriate access guidelines, such as enforcing identification and badge requirements.
• Assists with facilitation of employee mandatory training in coordination with Education Liaison and Occupational Health and Safety Specialist for equipment competency and safety, internal and external survey readiness including the Joint Commission and mandatory annual training.

Work Schedule: Monday through Friday, 7:30a.m. to 4:00p.m. Telework: Not authorized Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/PD046590 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized PCS Appraised Value Offer (AVO): Not authorized

Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary/trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements.

Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/15/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of written and electronic correspondence, report and presentation preparation, records management, data entry and data base management, general office equipment use and maintenance, process improvement, and human resource management. Experience with Microsoft office, data entry programs and proficiency in record management and customer service skills. High level administrative support to include file management, preparation of minutes and agendas, onboarding, and time & attendance tracking. Knowledge of compensation concepts, principles, and practices, including pay and leave administration and compensation flexibilities. Ability to monitor and track mandatory training requirements.
• Education: There is no education equivalent to qualify at this grade level.

Physical Requirements: The work is primarily sedentary in nature although occasional periods of walking, bending, etc., are required in completing various filing functions. No special physical demands are required to perform the work.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education There is no educational substitution at this grade level.

Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.