PCOE First Draft Team - Content Support Specialist (consultant) - National_office

Consultant-Level Content Support Specialist

Are you a detail-oriented individual who enjoys cultivating and nurturing innovative concepts? Do you thrive on working with cutting-edge technologies such as GenAI and Content Management Systems? Do you find satisfaction in distilling insightful information from data? Do you relish responsibility when others depend greatly on your work output? Can you adapt seamlessly between working independently and collaborating in team settings? If these attributes resonate with you, then you are the exceptional talent we are seeking to join our PCOE Content Hub team!

The U.S. Deloitte Pursuit Center of Excellence (PCOE) team is dedicated to the success of the firm's sales efforts as they are defined by Deloitte leadership. The team supports sales success by driving continuous improvement in sales effectiveness. Value is delivered through challenging and improving the sales process to free the client service team to focus on the client problem and our solution. The PCOE First Draft Team works seamlessly with the PCOE to provide first draft responses to requests for proposals and also provides this service to other client service teams throughout Deloitte. The Pursuits Content Hub is a subset of the First Draft team, supporting the content needs of this team and enabling all Deloitte pursuit teams to win more by making the latest and best content available so that pursuit teams can focus on the elements of the pursuit that are most important to the client.

The U.S. PCOE First Draft Team is looking to fill a Consultant-level Content Support Specialist position. Since this is a virtual role, the individual hired could be based out of any U.S. Deloitte office location. Because of frequent interaction with team counterparts in India, ability to collaborate with them across time zones is important.

Work You'll Do:

• Help to maintain the PCOE's pursuit content repositories.
• Manage, organize, and analyze company content across various platforms for use by pursuit teams and GenAI.
• Review, edit, format, catalogue, and upload content into our repositories.
• Ensure that all content is SEO-optimized, correctly tagged, and adheres to firm standards.
• Collaborate with cross-functional teams to create and maintain content repositories.
• Work with subject matter experts to review and improve existing content.
• Periodically curate and update content to ensure data is current.
• Work to further our GenAI and RFP automation goals for first draft proposals.
• Be committed to continuous improvement as we grow and enhance our support model.
• Utilize data analysis tools to assess content performance, identify needs, and provide actionable insights.
• Support content tool reporting needs.

Qualifications:

• Bachelor's degree in English, journalism, communications, humanities, liberal arts, or related disciplines with a desired 1-5 years of relevant experience.
• Strong English language verbal and written communication skills.
• Exceptional writing and copyediting skills with an acute attention to detail.
• Experienced with MS Office, with particular focus on editing and formatting in MS Word and PPT a plus.
• Professional Services sales, pursuit, or proposal development experience a plus.
• Understanding of the service offerings within Deloitte.
• Analytical thinker committed to continuous improvement.
• Ability to learn and adapt to new technologies and solutions.
• Flexible and adaptable to change.
• Strong work ethic.
• Proactive, self-motivated, and demonstrated ability to work independently with minimal guidance.
• Strong interpersonal skills and ability to work successfully in a team.
• Ability and desire to work in a fast-paced working environment.
• Experience with Responsive and/or other proposal automation tools is highly preferred.
• Proficiency in content management systems and data analysis tools is a plus.
• Consulting or Content Management background is a plus.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $63,000 to $116,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.