Patient Service Representative

Job Opportunity At Ascension Saint Thomas

Ascension Saint Thomas is a leading health care system with a 125-year history of providing care to the community, and is the only faith-based, non-profit health system in Middle Tennessee. Today, the health system offers a highly comprehensive system of care, consisting of a network of hospitals, affiliated joint ventures, medical practices, clinics and specialty facilities. Ascension is a leading non-profit, faith-based national health system made up of thousands of associates delivering compassionate, personalized care across hospitals, clinics and senior living communities. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Responsibilities:

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greet patients and visitors, checks patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Requirements:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.