Office Support Representative

Office Support Representative Position

Are you an energetic self-starter with a caring personality? Do you want an opportunity to make a difference in the lives of people who truly need your help? If you fit this description, and you believe you can make a great first impression on behalf of our preventive health team, you should apply for our Office Support Representative position today! Typical work involves greeting clients and performing a variety of administrative and clerical duties involving all functions of a Customer Service Center supporting the Preventive Health Clinic, which includes family planning, immunizations, and sexual health services.

Typical duties include:

• Answer and direct incoming calls efficiently.
• Greets and actively assists patients from culturally diverse backgrounds.
• Processes patients in and out of the clinic by registering them into our system and later, checking them out.
• Provides appropriate information and a positive environment for all patients.
• Performs all clerical duties needed to maintain efficiency of daily operations of the Preventive Health Clinic at the Lentz Public Health Center.
• Enters laboratory reports into electronic database management system.
• Maintains patient charts in a timely manner to ensure accuracy and consistency.
• Collects, processes, and records of financial information and transactions for fees collected.
• Orders, tracks, and distributes supplies as directed.
• Composes letters, memorandums, notices, and related documents.

Minimum qualifications include:

• High School Diploma and three (3) years of clerical/administrative experience.
• Thorough knowledge of Microsoft Office is required.
• MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.

Preferred experience, knowledge, skills, and abilities include:

• Knowledge of preventive health services including immunizations, family planning and sexual health testing.

Full-time, Civil Service positions - 10 vacation days per year (increasing after 5 years of service) 1 sick day per month 12 paid holidays per year. Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 personal days per year 1 sick day per month 12 paid holidays per year. Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information. Full-time, Non Civil Service positions - contact hiring department for benefits information. Seasonal/Temporary positions - no benefits offered.

Employer: Metropolitan Government of Nashville & Davidson County

Address: Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone: (615) 862-6640