Medical Office Coordinator - Therapy Services

Medical Office Coordinator - Therapy Services

Do you want to join an organization that invests in you as a Medical Office Coordinator - Therapy Services? At TriStar NorthCrest Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

TriStar NorthCrest Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program.
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Office Coordinator - Therapy Services like you to be a part of our team.

Job Summary and Qualifications

The Office Coordinator manages a variety of front office functions and is key to the smooth operations of Lymphedema, Occupational and Speech therapy services.

What you will do in this role:

• Warmly greets patients and guests.
• Answers busy switchboard and routes calls to appropriate staff.
• Responsible for answering and scheduling of patients for appointments and procedures.
• Responsible for maintaining and verifying patient demographics including insurance records.
• Responsible for maintaining physician schedule to include clinic, surgical and administrative duties.
• Responsible for assuring that all documentation associated with the patient is scanned into the EMR system.
• Responsible for ordering, inventorying, sorting and distribution of clinical/nonclinical supplies.
• Perform clinical transportation support duties such as transporting patients and arranging patient transportation services as needed.
• Provide support to clinical staff by order entry for patient testing, specimen transport, arranging consult patient appointments, report retrieval, and medical record retrieval.
• Performs duties associated with verifying insurance plans, obtaining referral/pre-authorization numbers for patients and procedures/visits.
• Conducts routine office duties (i.e. open/closing office, securing records, arrange equipment service & general housekeeping).
• Prepare patient charts. Enters daily charges. Work weekly & monthly reports.

What qualifications you will need:

• Two or more years of medical office experience strongly desired.
• Knowledge of medical terminology beneficial.
• Ability to work in a fast paced environment, multi-task and with keen attention to detail.
• Excellent typing skills, proficient in Microsoft Office (Word, Excel, Outlook).
• Organizational and time-management skills.
• Articulate communication skills both orally and written.
• Steller customer service with positive attitude and personality.
• Ability to work with others in a team environment.
• Basic Cardiac Life Support must be obtained within 30 days of employment start date.

TriStar NorthCrest Medical Center is a 109-bed acute care hospital in Springfield Tennessee that is dedicated to serving the healthcare needs of Robertson County and the surrounding areas. We offer a full array of services, including emergency care, orthopedics, cardiology, women's care and diagnostic imaging.

Our Mission is to enhance community and patient wellness through the teamwork of skilled and compassionate employees and physicians. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Office Coordinator - Therapy Services opening. Qualified candidates will be contacted for interviews.

Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.