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Medical Front Office - Patient Service Specialist

Manage patient check-in, scheduling, and insurance verification processes efficiently
Smyrna, Tennessee, United States
Entry Level
yesterday
Tennessee Staffing

Tennessee Staffing

A government-affiliated entity providing staffing solutions and employment services within the state of Tennessee.

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Patient Service Specialist

When patients enter our outpatient physical therapy center in Smyrna, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Responsibilities:

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications:

Minimum Qualifications: High School Diploma/GED required

Preferred Qualifications: 1 Year of Medical Office Experience, 1 Year of Front Desk Experience

Equal Opportunity Employer/including Disabled/Veterans

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Medical Front Office - Patient Service Specialist
Smyrna, Tennessee, United States
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About Tennessee Staffing
A government-affiliated entity providing staffing solutions and employment services within the state of Tennessee.