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Medical Front Office - Patient Service Specialist
Manage patient check-in, scheduling, and insurance verification at the front desk
Dickson, Tennessee, United States
Entry Level
yesterday
Tennessee Staffing
A government-affiliated entity providing staffing solutions and employment services within the state of Tennessee.
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Patient Service Specialist
When patients enter our outpatient physical therapy center in Dickson, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications: High School Diploma/GED required
Preferred Qualifications: 1 Year of Medical Office Experience, 1 Year of Front Desk Experience
Equal Opportunity Employer/including Disabled/Veterans
Medical Front Office - Patient Service Specialist
Dickson, Tennessee, United States
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About Tennessee Staffing
A government-affiliated entity providing staffing solutions and employment services within the state of Tennessee.