Manager Meditech Consulting Service

Manager Consulting Service

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Manager Meditech Consulting Service with CereCore, part of HCA Healthcare you can be a part of an organization that is devoted to giving back! HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, free counseling services, 401(k) plan with a 100% match on 3% to 9% of pay, employee stock purchase plan, family support, consumer discounts, retirement readiness, rollover assistance services, preferred banking partnerships, education assistance, colleague recognition program, time away from work program, and employee health assistance fund.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We are looking for an enthusiastic Manager Consulting Service to help us reach our goals. Unlock your potential! The Manager of HCA Professional Services Group will leverage experience, creativity, and training to assist clients and departments with strategic business development and drive strategic planning for projects specific to HCA initiatives. It is essential that the candidate is able to work in a collaborative, unstructured environment. In this position, the candidate is able to provide oversight for multiple advanced/complex projects and manage teams of 8 - 10 employees, to help our clients execute their strategies and improve business operations. Experienced and competent to take on work assignments that are advanced/complex in nature, design and develop direction of work product; provide advice/direction for clients to meet strategic goals; a master practitioner within their field of practice with MEDITECH Magic, C/S and 6x/Expanse platforms.

General Responsibilities

Implementations Oversight/Project Management:

• Comprehensive knowledge of implementations with MEDITECH Magic, C/S and 6x/Expanse platforms.
• Able to assess project scope deliverables, analyze level of effort, identify project requirements and develop statement of work; strategically resource needs for advanced/complex projects.
• Able to coordinate, delegate, and provide project oversight for multiple projects occurring simultaneously.
• Able to lead teams during project planning, assessment/workflow process, direct build progress of teams (or own team), coordinate testing plans and events, go live activities, support, and optimization.
• Management of resource utilization and project assignments, prioritization of task and allocation of resources to meet deadlines.
• Leads and engage others in issue & risk management/escalation, project plan management, conversion management, integrated applications, and status reporting.
• Able to assimilate feedback from clients and actively drive process improvement and culture change as implemented/approved by leadership.
• Uses professional knowledge and experience to advise the client on optimal workflows and system functions through the assessment process with the ability to document and present client facing materials.
• Provide oversite to teams on a wide array of client deliverables including, but not limited to, requirements documentation, functional design documents, status reports, client presentations, implementation toolkits, user guides, etc.
• Able to engage with multiple interdepartmental resources to assist client to meet strategic requirements.
• Develop internal/external training, knowledge share content for peer-to-peer mentoring/knowledge share.
• Prioritizes own tasks and assists peers with task identification and documentation.
• May drive or participate to incorporate Lessons Learned into department practice/methodology, including process improvement.

Resource & Practice Management:

• Conducts career planning, training, mentoring, staff development, regular performance reviews and discussion.
• Clinical sourcing management of contractors (TempW2s) (screening, interviewing, placement, onboarding, performance management).
• HCA client relationships – consistent management and interfacing with ITG/PSG/BPG/COG.
• Approving timesheets; expense reports and other duties to support staff.
• Conducts staff meetings, present monthly operational review for executive leadership, 1:1 engagement with FTES and Temp W2s.
• Develops, implements and evaluates programs to promote the recruitment, retention and continuing education of staff.
• Has excellent communication skills verbally and in writing, customer service focus, is able to work independently or on a project team.
• Independently monitors own work and work of others for accuracy and thoroughness.
• Mentors others for documentation accuracy, leading through mentorship.
• Independently and within teams is able to share knowledge to project teams, clients and drive the process change with clients and within a team.
• Act as a solution leader to identify cost reduction opportunities.
• Knowledge of working with budgetary goals for multiple lines of business; participate in profit/loss review, and tracking of financial projections.

What qualifications you will need:

• Bachelors Degree
• Five or more years of experience in relevant field

Other Special Qualifications:

• Can be remote, local to Nashville, or willing to relocate.
• Management certification, degree or experience for 1+ years.
• Project Management (PMP), Lean Six Sigma/Green Belt Certification preferred.
• Proficient in multiple MEDITECH modules (Nursing, Pharmacy, Surgery, Emergency, Order Entry).
• Proficient in MEDITECH Implementations (Magic, C/S, or Expanse).
• Healthcare license or certifications preferred (RN, PharmD).
• Intermediate to Expert ability to work in Office suite products: Outlook, Word, Excel, Visio, and PowerPoint.
• Up to 50% travel

Knowledge, Skills, Abilities, Behaviors:

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Be a part of an organization that invests in you! We are reviewing applications for our Manager Consulting Service opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.