Human Resources (HR) Assistant

Human Resources Assistant

We are looking for a dedicated Human Resources Assistant to join the team of our valued client in Franklin, Tennessee. This is a long-term contract position that offers an excellent opportunity to support and enhance HR operations. The ideal candidate will play a key role in onboarding, employee relations, and maintaining HR systems.

Responsibilities:

• Answer incoming calls, route calls as needed, and/or answer inquiries of inbound calls.
• Support answering inquiries through the HR inbox.
• Support various HR administrative tasks, including maintaining personnel records and processing employee documentation.
• Assist with onboarding new hires by coordinating orientation sessions and preparing necessary paperwork.
• Manage and update data in Human Resources Information Systems (HRIS), ensuring accuracy and confidentiality.
• Respond to employee inquiries regarding HR policies, benefits, and procedures with attention to detail.
• Conduct background checks and verify employment history for prospective candidates.
• Utilize systems such as UKG Pro and Kronos for timekeeping and workforce management.
• Create reports and presentations using Microsoft Excel, Word, and PowerPoint to support HR initiatives.
• Answer and direct incoming calls via a multi-line phone system to appropriate departments.
• Maintain organized communication channels, effectively addressing inquiries from employees and management.
• Collaborate with the HR team to streamline processes and improve overall efficiency.

Requirements:

• Previous experience in HR administration or a related field.
• Proficiency in Human Resources Information Systems (HRIS) such as UKG.
• Familiarity with timekeeping systems like Kronos.
• Strong skills in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Excellent communication and interpersonal abilities for handling employee relations and inquiries.
• Experience with onboarding processes and conducting background checks.
• Ability to manage multi-line phone systems and direct calls effectively.
• High level of organization and attention to detail to ensure accuracy in all HR tasks.