Full Time - service Contract Administrator - nashville, Tn - 2026

Service Contract Management Role

You will provide excellent customer service to ensure service contracts are compliant to policies and entitled correctly in our database, per customer contractual requirements. Your role includes coordinating and administering all phases of service contract management, including performing contract review, for compliance, to ensure all applicable policy criteria have been satisfied. Proficiently use data entry systems and tools such as CRM systems, ERP software, and custom databases. Leverage advanced features and functionalities to streamline data processes. Utilize critical thinking to analyze complex contract requirements, special provisions, pricing, internal approvals, and terms and conditions to ensure compliance with appropriate laws, regulations, and corporate policies. Proven ability to work with business partners; streamlining processes and creating cross-functional partnerships. Maintain a winning partnership with Sales and other internal teams to ensure continuous alignment with joint goals and objectives.

You're the right fit if you've acquired a Bachelor of Business Administration, Sales, Finance, Data Analytics or equivalent. Sales support experience in customer service or contract processing is preferred. Passion for customer experience, operational excellence, and continuous development. Ability to work efficiently and accurately under tight deadlines. You must be able to successfully perform the following minimum Physical, Cognitive, and Environmental job requirements with or without accommodation for this position. We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities.

About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details: The pay range for this position in Nashville, TN is $22.57 to $36.12/hourly. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information: US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville. It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state, and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce.