Field Support Technician

Field Support Technician

This client is seeking a highly skilled and motivated Field Support Technician to join our dynamic IT team. This role is essential in ensuring seamless technology operations across multiple schools within a designated quadrant of the district. The ideal candidate will be passionate about technology, committed to excellent customer service, and capable of working independently in a fast-paced educational environment.

Key Responsibilities:

• Deliver on-site technical support and maintenance services to client sites.
• Troubleshoot and resolve hardware and software issues involving desktops, laptops, tablets, printers, and peripherals.
• Install, configure, and maintain operating systems, applications, and other software.
• Assist with network connectivity and related technical issues.
• Perform hardware and software upgrades and replacements.
• Ensure system and data security and integrity.
• Provide end-user training and support to staff and students.
• Communicate effectively with school staff and IT management to resolve issues promptly.
• Collaborate with other IT teams to support district-wide technology initiatives.

Qualifications:

• A+ Certification required.
• 2–3 years of experience in IT support or a related field.
• Proficiency in Windows and Mac operating systems, Microsoft Office, and Google Suite.
• Strong knowledge of network connectivity and troubleshooting.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation required.

Skills:

Desktop, Windows 10, Support, Troubleshooting, Windows, Hardware, Active directory, Customer service

Top Skills Details:

Desktop, Windows 10, Support, Troubleshooting

Additional Skills & Qualifications:

The ideal candidate will bring prior experience in educational environments, demonstrate strong situational awareness, and possess the ability to work independently with minimal supervision. A valid driver's license and reliable transportation are required, as the role involves traveling between school sites. The technician must be comfortable interacting positively with students and staff, capable of lifting up to 50 lbs, and prepared to be on their feet throughout the day. Responsibilities include providing end-user support by installing, configuring, repairing, and maintaining technology systems in line with the client's standards; prioritizing tasks based on instructional impact; documenting support activities; processing repair equipment; and resolving basic network issues.

Job Type & Location:

This is a Contract to Hire position based out of La Vergne, TN.

Pay and Benefits:

The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in La Vergne, TN.

Application Deadline:

This position is anticipated to close on Nov 14, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.