Digital Services Support Coordinator
Tennessee Staffing
Technical Support Coordinator
An employer is looking to hire a Technical Support Coordinator to join their Digital Services Support Team. This individual will provide front line customer support by fielding and processing all incoming service requests and monitoring the activity of the Digital Services team. This position is part of an on-call rotation. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Skills and Requirements:
- 2+ years of experience providing technical support
- Help Desk background
- Experience working through a ticketing system for IT issues
- Microsoft Systems experience
- Ability to work PST hours