Desktop Support Technician

Job Title: Desktop Support / Field Support Technician

The candidate must work onsite in Jackson, TN. The position is a three-month contract to start, but there will be a strong possibility for extension(s). The candidate must be flexible to work different shifts. Our client has three different shifts during the week (1st, 2nd, and 3rd). The Desktop Support / Field Support Technician will be supporting a Windows 10/11 environment with about 250 machines (computers), 250 printers, including zebra printers, label printers, and 250 scanners. A good deal of support will be with Zebra printer and hand-held scanner issues as they arise. Additionally, they will need understanding and experience with hardware troubleshooting and break fix issues, Windows 10/11, Active Directory, SCCM for imaging and deployments, and managing clients. Involvement could include device refreshes – imaging, deploying, migrating machines. Need to have strong customer service and communication skills and willing to be aggressive and push forward with less direction. Network understanding is a plus. Ideal candidate will work independently with limited direction. Organized and follow through on closing tickets. Willingness to work in a manufacturing/plant floor environment. Manufacturing experience is a plus. The customer is moving to a more automated environment so any experience and understanding of automation will be helpful.

Pay and Benefits: The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Jackson, TN.

Application Deadline: This position is anticipated to close on Sep 12, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.